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ATTENTION: Orders placed now will only be shipped on July 11, 2008. Due to inventory.

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Frequently Asked Questions


FAQ about Magic 25 Cigarette Filters.

1. What is the difference between Magic 25 Regular and Easy Draw Filters.
2. How many cigarettes is each filter good for.
3. Where are Magic 25 cigarette filters made.
4. How much tar and nicotine is removed with use of Magic 25 cigarette filters.
5. Are Magic 25 cigarette filters safe to use.
6. Can Magic 25 cigarette filters help me quit smoking.
7. Are Magic 25 cigarette filters better then other filters.
8. Is cigarette taste or draw affected with use of Magic 25 cigarette filters.

FAQ about lighters.
1. Are lighters refillable.
2. How about warranty for lighters.
3. Do you provide technical assistance for lighters.

Payments FAQ.
1. What type of payments do you accept.
2. Are payments secure.
3. Can I pick up my items and pay cash.

Shipping FAQ.
1. How long does it take to receive my item(s).
2. Which shipping carriers do you use.
3. Do you provide tracking and insurance.

Return Policy FAQ.
1. What if I am not satisfied with my purchase.
2. How and where do I return item(s) I purchased.
3. How long does it take for a refund to be posted to my account.
4. Do you charge restocking fee for returned item(s)

If our FAQ does not answer your question or concern please Contact Us.
 



What is the difference between Magic 25 Regular and Easy Draw Filters.
Regular draw filters remove more tar and nicotine.
Easy draw filters is recommended for lights cigarettes, however if you smoke lights cigarettes and want to remove more tar and nicotine you can use regular draw filters.
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How many cigarettes is each filter good for.
Each Magic 25 Cigarette Filter is good for 5-7 cigarettes.
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Where are Magic 25 cigarette filters made.
Magic 25 Cigarette Filters are made in Japan.
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How much tar and nicotine is removed with use of Magic 25 cigarette filters.
Independent Laboratories testing of Magic 25 Mini Filters under FTC Protocol (Federal Trade Commission Protocol) which is conducted for all cigarettes in USA, concluded that Magic 25 Mini Filters reduce up to 76% of tar and nicotine.
These results are unmatched by competition or imitation filters. Magic 25 worlds smallest cigarette filters with patented filtration system are the only filters that deliver such astonishing results. Do not be fooled by other cigarette filter manufacturers claims that they reduce up to 95%, those are just their statements and have not been tested under FTC Protocol.
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Are Magic 25 cigarette filters safe to use.
Magic 25 Cigarette filters are preventers and drastically reduce tar nicotine and other hazards without use of any chemicals or added substances, however smoking with or without use of cigarette filters is dangerous to your health.
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Can Magic 25 cigarette filters help me quit smoking.
Quitting smoking takes a strong will power with any quit smoking aid you use, with use of Magic 25 Cigarette Filters smoke your dependency and cravings are reduced and you have better chances to quit smoking with less dependency and cravings.
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Are Magic 25 cigarette filters better then other filters.
Magic 25 filters are the original and most affective cigarette filters with patented filtration system that drastically reduces tar, nicotine and other harmful hazards from cigarette smoking.
Tested and approved by independent laboratories under FTC protocol standards. Magic 25 filters were the first filters introduced on the market and kept it standards of reliability and effectiveness through constant research and improvements.
Magic 25 filters are made in Japan with highest quality standards in effectiveness and materials used to deliver state of the art results. While some other manufacturers started producing similar filters they do not have Magic 25 Cigarette Filters patented filtrations system nor follow our values in delivering quality product and they are simply concentrating in generating profits without concern to consumer satisfaction.
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Is cigarette taste or draw affected with use of Magic 25 cigarette filters.
One of the best features of Magic 25 Cigarette Filters compared to other filters is that there is no change in taste or draw of your cigarette.
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Are lighters refillable.
Yes, All lighters we sell are refillable. We recommend using triple refined butane, which can be obtained at any store that sells butanes.
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How about warranty for lighters.
All lighters we offer carry 90 day to 1 year manufacturers warranty.
Warranty information is included in our description of each individual lighter and is included with every lighter.
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Do you provide technical assistance for lighters.
Certainly, if you need technical assistance please contact us instructions and we will be happy to assist you, with any questions or technical assistance  or read our online lighter refill and care.
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What type of payments do you accept.
We accept Visa, Master Card, American Express Discovery and ATM bank credit cards.
We use PayPal as our payment processing bank.
It is the easiest and safest way to pay for your online purchases, once you checkout if you have a PayPal account simply login to your account and pay for your items without the need to enter payment information since PayPal already has your information, if you do not have PayPal account simply enter your payment and shipping information to complete your order.
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Are payments secure.
Yes, payments are processed by PayPal, worlds # 1 and most secure and safest ways to pay for online purchases. Unlike other financial institutions, PayPal payments are sent without sharing your financial information other then your shipping address. In fact, PayPal never shares your financial information with or sells it to merchants.
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Can I pick up my items and pay cash.
No, we are not a store front, we are online merchants and all orders are shipped from our warehouse, no one in our warehouse is authorized to conduct face to face transactions nor accept cash.
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How long does it take to receive my item(s).
We ship items within 1 business day once order has been received.
Depending on your location it take 2-7 business days to receive your order once item has been shipped.
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Which shipping carriers do you use.
We use United States Postal Service or UPS at our discretion.
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Do you provide tracking and insurance.
Yes, we ship orders within 1 business day, upon shipment we will provide shipping and tracking information via email.
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What if I am not satisfied with my purchase.
If for any reason you are not satisfied with your purchase, you may return your item in it's original packaging within 7 days from date of delivery.
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How and where do I return item(s) I purchased.
Before returning any item(s) you must Contact Us to obtain RMA (return merchandise authorization). Within 24 hours we will email to you RMA number which you must include on the original order receipt you received and printed after your purchase and include the receipt with your return.
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How long does it take for a refund to be posted to my account.
Once we receive your return we will post a refund back to your credit card within 48 hours, however it might take your credit card issuing bank up to 30 days to post a refund back to your account, usually your refund will appear on your next statement depending when refund was posted and your credit card billing cycle.
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Do you charge restocking fee for returned item(s)
No, we do not charge restocking fee, however shipping is not refundable, refund will be issued for the item returned less shipping.
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